JAMONORI / Delete your account and data

Delete your account and data

Request deletion of your JAMONORI account and associated server data by email. You do not need to reinstall the app to submit a request.

Request by email

Email privacy@jamonori.com with “JAMONORI account deletion request” as the subject. Include your automatic display name if you remember it.

Write a deletion request

Send the message to submit your request. This button opens your email app; it does not delete an account automatically. You can also send a message from any webmail service.

What happens next?

The Operator reviews your request and explains the minimum information needed to verify ownership. An email address or display name alone is not proof of ownership.
After ownership is verified, the account and associated server data are deleted and the outcome is sent to you.
We aim to handle requests within 7 days of receipt. If more verification or time is needed, we explain why and provide an expected timeline. Any shorter legally required deadline takes precedence.

Do not send your password, sign-in verification codes or identity documents.

Delete directly in the app

In Live Multiplay, wait until the round has ended.
Open Account, then Delete account.
Review and confirm deletion.

What is deleted?

Your JAMONORI account, Google account identifier, sessions and associated live participation, submissions, scores and rankings are removed from the active game database. Your Google account itself is not deleted.

What remains, and for how long?

Local history, settings, saved and collected words, levels and rewards remain on your device. Remove them using the app’s record controls or device/browser data controls. Delete exported history files separately.
Server storage recovery history may remain for up to 30 days. Error logs without an account-identifier field may remain for up to 7 days.
The Operator deletes request correspondence within 90 days after resolution and deletes unnecessary verification evidence as soon as its purpose is complete.
Cloudflare retains email-delivery metadata for 31 days. Email providers’ systems and backups follow their own deletion schedules, explained in our Privacy Policy.

Read the Privacy Policy for details.